Business Class Consolidator, Inc. (“Company,” “we,” “us” or “our”) respects your privacy. This privacy policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the website at www.businesclassconsolidator.com (the “Website”) as well as the information we may collect from you or that you may provide through or in connection with the services we offer in association with the Website, such as, but not limited to, when you communicate with our agents (collectively, the “Services”). This Privacy Policy also details our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy is a part of, and is incorporated into, our Terms and Conditions located at https://businessclassconsolidator.com/terms (“Agreement”). Capitalized terms used herein, but not defined, have their respective meanings as set forth in the Agreement.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. By ordering, accessing, or using the Services you agree to the terms of this Privacy Policy, and you expressly consent to the collection, use, maintenance, and disclosure of your information, including personal information (as defined in section 1.1), in accordance with this Privacy Policy. This Privacy Policy may change from time to time (see Section “Changes to Our Privacy Policy”). If you do not agree to the policies and practices described in this Privacy Policy, you should not use the Services. Your continued use of the Services after we make changes is deemed to be an acceptance of those changes, so please check this Privacy Policy regularly for updates.
We collect both Personal Information and Anonymous Information, each as defined below, in connection with your use of the Services, as well as to provide and improve the Services. Information that is not Personal Information is governed by the Agreement.
1.1. Personal Information. “Personal Information” is information which may be used to identify or contact an individual. The Personal Information that we collect depends on the context of your interactions with us and the Services, and the choices you make. The Personal Information we collect may include, but is not limited to, the following:
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
1.2. Anonymous Information. “Anonymous Information” is information we collect that is not directly associated with or linked to your Personal Information and which, on its own, does not individually identify you.
1.3. Sensitive Information. We do not collect sensitive information.
2.1. Information Collected Automatically. When you navigate the Website, we automatically collect information about your interaction with the Website. Information collected automatically may include usage details, IP addresses, browser type, access times, and information collected through cookies, web beacons, log files, tags, pixels, and other tracking technologies. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.
We use cookies and similar tracking technologies to track the activity on our Website and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from the Website and stored on your device.
You may refuse to accept cookies by activating the appropriate setting on your browser; however, if you select this setting you may be unable to access or use certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website.
2.2. Flight Quotes. When you request a flight quote through the Website, you are required to provide us with your first name, last name, email, and phone number.
2.3. Feedback and Contacting Us. If you provide us feedback or contact us via email, we will collect your first name, last name, email address, phone number, and any feedback you provide. Any feedback you provide us will be governed by the Agreement and this Privacy Policy.
2.4. Information Provided by You. When you communicate with our agents (whether through social media, by phone, or by our Website), you may provide, or we may collect from you, information to process your travel bookings. When you make a reservation for your minor child or someone else through our Website, we will request personal information about that individual. As a parent or legal guardian of said minor child you hereby consent to providing us with their personal information. In the event you are making a reservation for someone, you should obtain the consent of said individual prior to providing us with their personal information. For example, we may collect your and/or your traveling companions’ first and last name, zip code, billing address, shipping address, phone number, payment card information or other payment information, travel preferences, birth date, redress number, and demographic information. If you make use of any of our social media features on our Website or otherwise through a social media provider, we may access information about you via that social media provider in accordance with their privacy policy. Calls to and from our customer service teams may be recorded or monitored for quality control purposes, to protect us in the event of a legal dispute and for staff training. Call recordings will be maintained consistent with this Privacy Policy. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy. Any interactions you have with us through our Website, such as chat, may be recorded and monitored for quality control purposes, to protect us in the event of a legal dispute, and for staff training. This information will be processed and maintained consistent with this Privacy Policy.
We use Personal information we obtain about you on or through the Website or the Services to:
3.1. Provide You with a Flight Quote. Contact you as well as third parties, including, but not limited to, airlines and their service providers so that we may provide you with a flight quote.
3.2. Communicate with You. Contact you about transactions, travel confirmations, updates for upcoming trips, and other important announcements.
3.3. Monitoring and Improving the Website and the Services. Evaluate, monitor, and improve the Website and the Services (such as, for example, generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns)
3.4. Maintain Security. Provide security and integrity of the Services, including, without limitation, screening our orders for potential risks or fraud.
3.5. Enforce Legal Obligations. Comply with record keeping under applicable laws and regulations and to enforce or apply any contracts entered into between you and us, including the Agreement.
3.6. Fulfill Your Request. Provide you with information or services that you request, or for any other reason at your request.
3.7. Marketing. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. You are able to opt-out of these communications at any time.
3.8. Fraudulent Claims. We may use your personal information in order to prevent, detect or defend any claims/actions we believe to be potentially fraudulent or detrimental to our legitimate interests.
4.1. Flight Quotes. We use the information you provide us when you request a flight quote to research and complete travel bookings. In order to research and complete travel bookings we share this information with third parties, including, but not limited to, airlines and their service providers.
4.2. Our Service Providers. We employ third-party companies and individuals to administer and provide the Website and Services on our behalf (including, but not limited to, a cloud service provider and a third-party payment processor) who may need your information to provide Website and/or Services. We may share your Personal Information with business partners with whom we may jointly offer products or services, or whose products or services may be offered on our Website. We share your Personal Information with third party services providers who provide data processing services to us (for example, to support the delivery of; provide functionality on; or help to enhance the security of our Online Services), or who otherwise process personal information for purposes such as credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention.
4.3. Other Disclosures. Regardless of any choices you make regarding your Personal Information, we may disclose your Personal Information: (i) to respond to subpoenas, warrants, court orders, lawful requests, or legal process, (ii) to establish or exercise our legal rights or defend against legal claims, or to protect other users, (iii) in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law, or (iv) to investigate, prevent, or take action regarding any violation of this Privacy Policy or the Agreement, or (v) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
4.4. Business Transfers. We may share, assign or transfer your Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
4.5. Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
4.6. When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
4.7. International transfer. Please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in and other states or countries.
4.8. Use of Personal Information. Notwithstanding the foregoing, our sharing of your Personal Information to third parties as described above is limited only to that Personal Information necessary for the operation and proper functioning of the Services and/or the Website. Where third-party service providers have access to Personal Information, they will only collect such Personal Information as is needed to perform their functions. Said third parties are not permitted to share or use the Personal Information for any other purpose.
We collect Anonymous Information when you use the Website or our Services and we may create Anonymous Information records from Personal Information by excluding certain Personal Information (such as your name) that would otherwise make such data personally identifiable to you. We may use Anonymous Information at our discretion and for any purpose, including, without limitation, aggregating Anonymous Information and sharing it with third parties, such as advertisers. For example, we may tell our advertisers the number of visitors our website receives.
We have implemented reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through the Website. Any transmission or submission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or to any links on our Website to third party websites or services. When you place an order through our Website, we will maintain your Personal Information as well as any other information relating to said order for our records, for our operational purposes, and as required by applicable law and regulations.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes.
The Website and Services are not intended for children under 13 years of age. You are only allowed to book through our site if you are over 18 years of age.
We only process information about children with the consent of the parents or legal guardians.
Any third-party websites, products and services (collectively “Third-Party Services”) are managed by those third-parties. The presence of a link on our Website to any Third-Party Services does not constitute an endorsement, authorization, or representation that we are affiliated with that Third-Party Service. We do not exercise control over Third-Party Services and Third-Party Services are governed by their own terms and conditions including their own privacy policy. We encourage you to visit the Third-Party Services applicable website and read the privacy policy and terms of use for these Third-Party Services before you choose to utilize them.
Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference-based advertising purposes (“DNT Notice”). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Providing DNT Notice is often touted as a means to ensure that cookies, web beacons and similar technology are not used for preference-based advertising purposes – that is, to restrict the collection of information your online activities for advertising purposes. Unfortunately, given how preference-based advertising works, DNT Notices may not effectively accomplish this goal. For this and a variety of other reasons, with respect to our Website, we do not alter our Website’s data collection and use practices based on browser based DNT Notices. Our Website does not respond to DNT Notices or similar signals. Rather, if you do not wish to participate in preference-based advertising activities, you should follow the opt-out process identified below.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the following links:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://www.google.com/settings/ads/anonymous
BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. Note that if you choose not to receive tailored ads, you will still see online advertisements, but they will be more general and less relevant to you.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the control over your information and mechanisms to opt out as described in each of the sections above. In addition to those, if at any point you believe the Personal Information we hold about you is incorrect, you want us to correct or delete that information, or you no longer want us to hold that information or contact you, please let us know through the means indicated in the “Contact Information” section below.
If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the means indicated in the “Contact Information” section below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make a reservation or place an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
You can request to de-activate your account at any time by contacting us through the contact information listed at the bottom of this policy. After you de-activate an account, you will not be able to sign in or access any of your previously submitted Personal Information. However, you can open a new account at any time.
The California Consumer Privacy Act (California Civil Code Section 1798.83 “CCPA”) provides additional privacy rights to California residents as stated below.
Informative Request. You have the right to know and see what data we have collected about you over the previous twelve months, including:
We do not sell any of the Personal Information we have collected from you to any third party.
Request to Delete. You have the right to request that we delete the Personal Information we have collected. Under the law, there are a number of exceptions that include (but are not limited to) when the information is necessary for us or a third party to do any of the following:
Other Rights. You can request certain information about our disclosure of Personal Information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. Additionally, you may appoint an agent to make any above request on your behalf, we may require evidence of such appointment to comply with any requests made by agents. You also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising your Rights. To request access to or deletion of your Personal Information, or to exercise any other data rights under California law, please contact us as per the “Contact Information” section below to submit any requests for the Personal Information collected.
Responding to Requests. It is our goal to respond to your request for the collected information or the deletion of the information we have collected within 45 days of receiving that request. If we require more time or are unable to comply with your request, we will inform you of the reason and inform you of the extension period for completion in writing.
You may learn more about your rights under California’s privacy laws at https://oag.ca.gov/privacy.
We may make changes to this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will post any changes we make to this Privacy Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on this page and if you have an account, by email to the email address specified in your account. The date the Privacy Policy was last revised is identified at the top of the page. The changes to this page will become effective the earlier of: (a) 30 days after we post them on this page; or (b) when we provide you notice through other means, including, but not limited to, a notice or banner on the Website or from our agents. You are responsible for ensuring that we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.
If you wish to request the deletion of your personal data stored within our systems, please adhere to the following procedure:
Step 1: Submission of Deletion Request
To initiate a data deletion request, send an email to [email protected] with the subject line “Data Deletion Request.” Your email must include:
Step 2: Identity Verification
Upon receipt of your request, we may undertake a verification process to confirm your identity and ensure the security of your data. You may be required to provide additional information or documentation for verification purposes.
Step 3: Data Deletion Process
Once your identity has been verified to our satisfaction, we will proceed with the deletion of your data from our servers. This process will be completed within [insert number of days, typically 30 days] from the date of verification. A confirmation email will be sent to you upon the successful completion of the deletion.
Important Disclosures
To ask questions about this Privacy Policy and our privacy practices, contact us by email at: [email protected].
